Social Services Coordinator

Hours: 37.5 hrs per wk.  Schedule will include irregular work shifts, daytime, evening and weekend hours
Salary: $43,413 DOQ

The Addison Public Library’s Social Services coordinator develops, coordinates, manages and promotes in-house and offsite programs and services targeting underserved and high need populations including immigrants, low-income and homeless individuals and families.

Who You Are

  • A real “people person”, friendly, compassionate, and service-oriented
  • A superb communicator in both verbal and written formats
  • A quick thinker with the ability to stay poised in difficult situations
  • A self-starter with the initiative and courage to propose new ideas
  • A supportive collaborator
  • An enthusiastic library supporter

What We Offer

  • Educational opportunities and encouragement for professional growth
  • A diverse community that actively uses and supports its public library
  • An organizational culture that embraces change and supports trying new ideas
  • Recently renovated public spaces
  • Comprehensive benefit package including health and life insurance and IMRF

What You’ll be Doing

  • Creating strategies for reaching underserved and high need populations with the goal of increasing access to information and library services.
  • Conducting patron needs assessments (i.e. residential placement, finance, safety) and facilitate referrals to social service agencies, assisting patrons with attaining resources that fit their needs.
  • Coordinating the library’s immigration services as a DOJ accredited representative.
  • Developing a network of stakeholders and partners interested in collaboration with the library. Work with community partners to coordinate and implement programs and services. Serve as liaison between the Library and relevant community organizations.
  • Contributing to public awareness of programs and services through active networking, public presentations, relationship building with relevant organizations, and collaboration with other library staff.
  • Facilitating and conducting staff training to increase understanding and improve service to diverse populations within the community.


  • Master’s Degree in social work or a related field and at least two years of related experience.
  • Demonstrated experience working with diverse populations.
  • Knowledge of community resources and social service agencies serving the Addison community.
  • Bilingual skills, especially Spanish, preferred.

*Must be willing to pursue training (at library’s expense) to obtain DOJ accreditation for immigration assistance.

Full Job Description

Application contact: Mary Medjo Me Zengue, or 630.458.3300.

Open until Filled