Community Engagement Associate
Part-time, non-exempt
Hours: 17 hours per week; includes 1 evening shift per week and every other Saturday
Starting Salary: $18.28 - $22.85/hr DOQ; $22.85/hr is the midpoint of the salary range and reserved for candidates who exceed the minimum qualifications and have significant, direct experience.
Position Detais: Do you enjoy meeting new people? Do you love the library and what it has to offer? APL’s Community Engagement Department is looking for an outgoing, energetic, and creative individual to deliver excellent customer service to patrons in our diverse community. Your focus will be to engage with patrons outside of the library at facilities such as the new senior living complex, parks, and local businesses to provide library services to people unable to come to the library. You will have the opportunity to work on special projects, assist with programming, collaborate with other departments, and participate on library-wide committees.
What you need to be successful:
- Excellent customer service and communication skills
- Ability to work in many different environments, inside and outside of the library
- A positive attitude
- Enthusiasm for working with a diverse community
- Ability to work independently in the absence of supervision and follow tasks through to completion
What we offer:
- Experience working with community partners to serve a diverse population
- Organizational culture that supports creativity and collaboration
- Continuing education opportunities
- Paid sick and vacation leave
Qualifications:
- Education: LTA or Bachelor’s degree preferred. (Directly related experience and/or enrollment in higher education may be considered in lieu of degree requirement.)
- Two years customer service experience required.
- Evening and weekend work required.
- Access to transportation required.
We strongly encourage applicants with diverse backgrounds to apply, especially those with bilingual (English/Spanish) skills.
Please review the complete job description to better understand the responsibilities and expectations
Please submit cover letter and resume no later than June 16th to Kathy Welko (welko@addisonlibrary.org). Please include Community Engagement Associate in the subject line.
Adult Services (Associate or Specialist)
Part-Time, non-exempt
Hours: 17/week on average; includes a combination of daytime, evening and weekend hours. Must be able to work every Friday (9-5).
Starting Salary
For applicants with an MLS (Specialist): $21.67 - $27.09/hr DOQ; $27.09/hr is the midpoint of the salary range and reserved for candidates who exceed the minimum qualifications and have significant, direct experience.
For applicants without an MLS (Associate): $18.28 - $22.85/hr DOQ; $22.85/hr is the midpoint of the salary range and reserved for candidates who exceed the minimum qualifications and have significant, direct experience.
Position Details
The Addison Public Library is seeking a friendly, creative, and customer-focused person to help patrons with their information needs from basic technology questions to finding that book they once read with the green cover. You’ll also have the opportunity to work on special projects and participate on library-wide committees.
What you need to be successful:
- A positive attitude
- Knowledge of pop culture and current publishing trends
- Passion for connecting patrons to resources
- Excellent research skills
- Effective, enthusiastic and respectful communication talents/skills/abilities
Our community is diverse and your coworkers are, too, so being comfortable engaging with a wide variety of ages, cultures, and abilities is important.
What we offer:
- Educational opportunities and encouragement for professional growth
- A diverse community that actively uses and supports its public library
- An organizational culture that embraces change and supports trying new ideas
- Paid vacation and sick leave
What you’ll be doing:
- Providing support for adult programming, including participation in planning, scheduling, and presentation of programs.
- Promoting the library’s collection through eye-catching displays and other marketing activities
- Focusing on internal public desk coverage and behavior monitoring
- Serving patrons primarily inside the building, but there will be opportunities to represent the Library out in the community.
Qualifications:
- Education: LTA or Bachelor’s degree preferred.
- Experience: Two years customer service experience required.
- Directly related experience and/or enrollment in higher education may be considered in lieu of degree requirement.
- Evening and weekend work required.
- Access to transportation required.
We strongly encourage bilingual (Spanish/English) applicants to apply.
Please review the complete job description (applicants with an MLS / applicants without an MLS) to better understand the responsibilities and expectations.
Please send cover letter and resume no later than June 4th to Mike Monahan (monahan@addisonlibrary.org). Please include Adult Services Candidate in subject line.