Guest Services Clerk
Part-time, non-exempt; see schedule below
Salary: $13.01 -19.51/hr; $16.26 is the mid-point of the range and reserved for candidates with direct, significant experience.
We’re looking for someone to join our Guest Services team! Guest Services staff are the keystone of our patrons’ library experiences. You are the professional who greets them with warmth when they come through the door and welcomes them to our library. You are knowledgeable about all the library, what services each department provides, and what products and programs each patron might find interesting.
We’re looking for someone who is:
- A real “people person”, enthusiastic, caring, friendly, and empathetic
- A team player who thinks quickly on their feet as decisions need to be made
- Excited to learn, grow, and change
- A self-starter with the initiative and courage to propose new ideas
- An excellent communicator (speaking and listening) with almost everyone you meet
What we offer:
- Working with a diverse community
- Busy desk especially during afterschool hours
- Paid vacation and sick leave
Primary duties include:
- Provide gracious and friendly customer service.
- Performs library material check-in, check outs, and renewals in accordance with established library policies and procedures.
- Register patrons for library cards.
- Monitor lobby and café to ensure patrons experience safe and welcoming spaces.
Qualifications:
- High school diploma or equivalency.
- One-year work experience with the general public.
Bilingual (English/Spanish) speakers are strongly encouraged to apply.
Schedule
- Week 1
- Monday 5:15-9:15
- Wednesday 8:30-1:30
- Thursday 1:00-6:00
- Week 2
- Monday 1:00-6:00
- Wednesday 8:30-1:30
- Thursday 1:00-6:00
- Saturday 12:15-5:15
Please review the complete job description for more details.
Please submit a cover letter and resume to Jenny Cuevas, Head of Guest Services, at cuevas@addisonlibrary.org. Resumes recieved by Sunday, March 8, 2020, will be given first consideration.